The best management ever!
November 4, 2021
I would like to thank Storwise owner and manager for having such great customer service. I had been renting at another facilty and due to mistreatment and cleaniness, I was in tears searching for another location. This manager at Dona Ana location, Rachel went beyond and got me a unit. Her facility is clean, warming, kind, she definetly needs a cart that would help with customer with disabilties like me but she used her vehicle, showed me not only the unit but the whole site, showed why it was the best, went over everything BEFORE I signed to make sure it was a fit which showed me it was not about the quantity of her rentals but she showed Quality which is should be about. Now I know why this facility is full. You don't find this type of service anymore but I am happy to leave a unsatisfactory storage facility for one that cares, goes above and beyond and says "StorWise will make sure you have what you need" and she did. Now I am a customer for life! She turned my tears into a smile and less stressed single mom. Maybe we should all chip in for a cart for her..:)
Thank you Rachel for making me feel like a person with needs, not just another renter.