StorWise Self Storage - Carmel

5604 Carmel Ave NE, Albuquerque, NM 87113
Current Customers: 505.821.4402

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 37 Reviews
5 Stars - 37 Reviews
Carol Romero
January 19, 2023
Willingly to work with people is awesome in these days
Greatest customer service i have seen in a while
William Terrel
December 30, 2022
I showed up about 30 minutes before closing and the wonderful lady working in the office that day helped me and made sure that i was taken care of and got my in my unit in a timely manner! It was a good experience and look forward to business with them for a while
Martin Williams
December 10, 2022
I’ve had my classic RV parked at Storewise for over a year and it has been a great experience! I live out of state and Krystel has taken really good care of me ! She is very responsive and quick to return my calls . She is very knowledgeable on all things related to storage and RV parking. I will continue to use this facility and I hope Kristel is there to help me with all my needs!
yes most definitely
Frank Gusdorf
November 30, 2022
Krystal is Great and on top of things, much appreciated
John Watts
June 9, 2022
Kristen has always presented herself as a professional, Always willing to help in way.
Great Place and an excellent service
June 9, 2022
Whenever I need to store something, I go to storWise. I rented a storage unit at this place for at least two times before. I like the location of the facility and as well as the service Kristal Provides. She is really friendly and tries her best to provide a wonderful service. She knows customers and she make you feel at home. This facility is highly recommended.
I would recommend this storage 100%
Elton B Moss
June 4, 2022
Very professional and courteous and a very safe place to store your goods
June 3, 2022
Great price for facilities and great customer service
Ling Faith-Heuertz
June 2, 2022
Facilities are easy to access and very safe. Customer service is excellent. You can reach Kristel via email or by phone. She is quick to respond and helpful with any questions you have or assistance you need.
Convenient location and staff is very helpful
May 23, 2022
I'm glad to have found the Storwise location on Carmel in Albuquerque for several reasons: --it is fairly close to my home --the facility seems well- kept --great staff --the price is reasonable --the hours it is open are generous Overall I'm a happy customer!
Cyndi Jack
March 24, 2022
Krystal is a very kind energetic individual that works for storewise. She has an excellent customer service skills. She greets you with a great smile and makes sure you are very satisfied with her service. I would like to see more people like her working for you. I give her 100% on the work she does. She keeps the property very clean.
Kristel was so helpful in so many ways!
Jaclyn Pergola
March 23, 2022
Kristel was so accommodating and friendly and relatable. She helped educate me when I was completely clueless on how to rent storage and made me feel like her best friend.
Kristel Was Great
Robert Stevens
March 15, 2022
Had a great experience with the rental agent Kristel. Drove up and called she answered immediately and let me in. Toured the facility on Carmel in order to locate the best spot for us to park a company vehicle. Followed up the next day she had already sourced a better location and I was in and out on my way in under 15 minutes. Great customer service.
March 13, 2022
As a business owner myself I have found Kristel to be very professional ,helpful and very hard working I would definitely recommend this facility and kristel to friends and family
Great place to store an RV
Bill Bramble
March 1, 2022
Good security, friendly and responsive management, clean park, accommodated to our needs. Sorry to leave, but we sold the 5th wheel Saturday.
Christine Parra
February 11, 2022
I’ve dealt with Kristel both by phone and in person. She is always pleasant, knowledgeable helpful and “Great “ to deal with. StorWise made a Smart decision in hiring her, she is definitely an “Asset “ to your company. I wouldn’t go anywhere else! I’ve been doing business with this location for several years and Kristel is the “Best” . Thank You!
Outstanding customer service from Krystal
Samantha Beverage
December 12, 2021
Customer service from Krystal is amazing! Clean and secure facility!
Dependable storage, Crystal is outstanding!
Ewell Sullivan
November 4, 2021
A straightforward dependable storage everything was excellent explained well without hidden charges. Crystal is beyond helpful she goes above and beyond, thank you 5 plus stars!
crystal was easy to get along with, made it comfortable and easy
October 26, 2021
Good location and price. Great staff!
Suzanne Egan
October 24, 2021
Kristen was wonderful! She made me comfortable with the security at this facility and helped us so much by staying late so we could register after 3 days of driving! She explained everything and was so easy to work with. We are looking forward to seeing her again.
Excellent customer service
Kelly Bacon
October 22, 2021
Kristell is always professional and helpful. When I first visited to arrange vehicle storage, she searched for the best available discounts. She also helped me arrange for a dead battery jumpstart when I picked up the vehicle. Every interaction was friendly with great service.
Awesome Service, Affordable Price!
Joe Palmer
August 29, 2021
Kristel went out of her way to get us our unit. We were in a pinch and she was so professional. She got a unit ready in 2 hours so we could get our stuff stored. I would recommend the storage facility.
July 19, 2021
Location is great, prices excellent, and management is stupendous. Kristel went out of her way to accomodate my storage needs.
Awesome Manager
Pam and Tim Dudley
May 17, 2021
Krystal is amazing. She is always there, very friendly, upbeat and very helpful and accomodating to your needs. She is a great worker and manager.
Sadie Gorman
May 5, 2021
StorWise storage is a nice place to store outside of city. It is a very clean and reliable safe place and I would like to recommend to people who are looking for a friendly place to store and reasonably monthly payments.
5 star ⭐️ ⭐️⭐️⭐️⭐️ Lovee this place best customer service!
Danay 🦋 Sandoval
April 21, 2021
Krystal is so helpful and beyond! She made sure to help with all our needs! In these hard times you need more people like her! She’s the sweetest and so understanding!
Exceptional customer service!!
Dennis Maez
April 21, 2021
Went in, met Kristel, explained I needed a space for new RV. Also explained that I'm new to towing an RV and she offered to open a larger gate until I get comfortable with towing and parking. That's customer service above and beyond just renting a RV storage space!
5 stars I love this place! Best customer service!
Danay 🦋 Sandoval
April 21, 2021
Krystal is so helpful and beyond! She made sure to help with all our need isn’t here hard times you need more people her! She’s sup sweet and understanding!
Kristel goes above and beyond
Kathryn Daily
April 9, 2021
Kristel cleaned our storage space thoroughly and repaired a hole in the wall beside it on the day we moved in. A few days later, when we were unloading more belongings, she cut a piece of foam for us to put under the door to keep the dust out. Every time we've been there, she is out working on the property, trying to improve its quality. We appreciate that she is managing this property and keeping an eye on things.
Yes I have in the past
Steve Freeman
March 17, 2021
Kristel has been very up front and honest with me. She has kept me informed about issues that have happened on the property. She really has the customer in mind when she is dealing with people.
James Nickle
March 9, 2021
Kristol is very nice and helpful .Price is great plenty of room to park large RVs
Janelle Roper
February 19, 2021
Kristel Willis is always there and ready to help to fix any problems that I might have. Always available day or night to lend a hand.
Great place and great manager!
Andrew Carrillo
February 4, 2021
We love this storage unit! Great price, clean and manager is so great! She was so helpful on getting us a great price for our storage. I would recommend to everyone.
Excellent Storage Facility!
December 9, 2020
The general manager, Kristel, goes above and beyond to provide excellent customer service! She offered to come in early or stay late if we needed after hours access and is always available if we have questions or need help! Can’t recommend this place highly enough!
Wonderful and easily accessible facility. Excelent service
Tanvir Malik
November 2, 2020
I have an amazing experience with StorWise facility and admin. The staff is friendly and helpful. They will try their best to accommodate you. StorWise location is accessible and at a wonderful spot. Definitely 10 out of 10.
James Sucholl
February 15, 2020
The front desk was so awesome she helped me out quickly and effectively
Why a difference
November 7, 2019
I can’t believe the turnaround here since the place was purchased. The new company and manager are doing a great job.
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